gPlex® Contact Center system supports Telephone Banking services enabling customers of financial institutions to perform financial transactions over the telephone, without the need to visit a bank branch or automated teller machine.

Major Benefits:

* Generation of TPIN for each customer.
* Change TPIN password.
* Information on account balance.
* Transaction details of an account.
* Details of last five transactions.
* Transfer of calls of registered users to agent furnishing with basic account details.

gPlex® - Next Generation Contact Center Solution

Live Chat