Turn on your Contact center
as a profit center
Preparing for your success trusted source in IT services for global providing
gPlex® Contact Center solution helps contact centers to create profitable customer experiences through its powerful portfolio of features to include ACD, call routing, self-service IVR, and agent optimization solutions. gPlex® system enables contact centers to operate more efficiently, improve quality of customer interactions, create new pathways to profit, and ensure ongoing customer-centric business improvement and growth.
Using gPlex® you can offer the same great customer service and sales options as the “big guys” do-without the armies of technical people, up-front money, complex systems, and truckloads of hardware - all thanks to the gPlex® cloud based contact center solution. Scale your seats as needed. Deploy in days and pay as you go on a monthly basis.
Preparing for your trusted Contact Center services.
gPlex® Contact Center solutions are used in a wide variety of industries including healthcare, financial services, government, outsourcing businesses and more. Our cost-effective, reliable, and innovative contact center solutions may help growth of your enterprise. So why not try it now. gPlex® Contact Center is a solution of choice for many medium to large contact centers that need a flexible system with robust enterprise-level functionality, security, and reliability.
Now a days gPlex has become the solution of choice for medium to large contact centers that need a flexible system with robust enterprise-level functionality, security, and reliability.
- Reduce costs and improve customer interactions.
- Drive satisfying customer experiences.
- Support customers’ communication preferences.
- Quickly scale for fluctuating call volumes.