Auto Dialer

gPlex® Auto Dialer

A typical call center agent spends only 20% of their time actually speaking with and selling to clients. But gPlex Auto Dialer module can tackle any large outbound sales or marketing campaign with ease with the ability to automatically contact a pre-set number of prospects. So it helps agents to have more interactions with customers and less time pursuing them.

Using pre-set dialing ratios determined by the contact center supervisor, gPlex Auto Dialer automatically contacts prospects, filtering out answering machines, faxes, and invalid numbers to connect with only the most qualified and available individuals.

Major Benefits:

* Boost Agent Productivity.
* Increase Contact Rates.
* Improve Performance.
* Reduce Costs.

gPlex® Contact Center - Boost your Agents Productivity using Auto Dialer Module

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